Questions flight section

1. In the scores my flight is displayed in grey. It did not score any points or is not ranked at all.

Explanation: 3 different reasons are possible:

  1. The flight was executed with a powered sailplane, but your logger file does not include ENL recording.
  2. The logger file is invalid.
  3. The flight scored less than 50 points (please have a look at OLC-Plus’ 4.4 rules).

2. My flight did not score because of a red S, what can I do about that?

Explanation: Maybe that due to a high number of declarations at a time our server is heavily used and therefore postpones the evaluation of your flight log.

Solution 1: Go to “edit flight” in the flight information window and click “save" to restart the computation.

It could also be possible that the flight was executed with a powered glider, but your logger file does not show an ENL (Engine Noise Level) record. You either did not use an IGC approved logger or the ENL-recording was deactivated. In that case you will find the following explanation in OLC’s comment section: "Autocomment: Used aircraft has engine, but ENL logging deactivated".

Solution 2: Click “edit flight“ in the flight information window and replace your file by uploading the flight from a second IGC approved flight logger, then hit “save”. You may also cancel your flight and declare a new one using the appropriate file.

Changes can only be executed during a 48 hour time window after landing, respectively prior to the registration deadline for league scoring, which is the next day at 08:00 am UTC.

3. My flight did not score because of a red V, what can I do?

Explanation: OLC’s server checks the validity of IGC files using an audit file (DLL) provided by the logger’s manufacturer. The content of your file is verified by a check sum at the end of it.

Reasons for invalidness:
a) The check sum is missing.
b) The content was altered manually.
c) A failure happened during the logger readout.
d) No reason detectable; the validation program does only submit a result to OLC, not a reason why a flight is valid or not. Please ask the logger manufacturer for help.
Solution: Start a new upload process, optionally using a second logger file, click „edit flight“ in the flight information window and replace your file. Hit „save“ to confirm. You may also cancel your flight and declare a new one using the appropriate file.
Changes can only be executed during a 48 hour time window after landing, respectively prior to the registration deadline for league scoring, which is the next day at 08:00 am UTC.

4. My flight does not score for the League.

Explanation: A flight declaration executed with a non-IGC-valid logger will not generate any league score.

Solution: Click “edit flight“ in the flight information window and replace your file by uploading the flight from a second IGC approved flight logger, then hit “save”. You may also cancel your flight and declare a new one, using the appropriate file.
Changes can only be executed during OLC’s time window (48 hours after landing). For league flights the registration window closes at 08:00 am UTC, the next day. If you change your flight after that it will no longer score for the league!

5. My flight declaration was accepted, but the flight is not part of the scores.

Explanation: This may happen with a logger that has not been activated for a while and therefore does not provide the correct date in its IGC file.

The IGC file’s second line will for example show 020993. If you upload the flight without altering its content you will of course not be able to locate it in the scores, because in 1993 OLC was not yet invented. The flight will however be in our data base, and once you retry uploading you will see a message, that it has already been registered.
Solution: None, only the manufacturer can update your logger.

6. The scores show only a very small or no FAI- triangle at all?

Explanation: OLC-Plus may only locate and evaluate an FAI-triangle after a flight is closed.

This means: Start and finish point of the unpowered flight may not be more than 1,000 m apart, horizontally as well as vertically. The program searches for an FAI-triangle only between these two points.
Often a triangle is not shown because OLC’s program could not automatically locate the correct beginning of your engineless flight
Solution: Click “edit flight“ in the flight information window to manually correct the beginning of your engineless journey and hit "save".
Please note: The instants of time determined by OLC’s server are just suggestions which have to be double checked by the participant.
Only during the registration window of 48 hours after landing it is possible to modify points in time.

7. My flight does not score in BHC, even though I have declared and completed my task.

Explanation: For BHC scoring a 500 m radius around start and finish point is essential (500 m beer can), this is different from DMSt rules.

In most cases the start point has not accurately been overflown and the following turn points could thus not score.

8. After a logger failure the device has logged more than one file (IGC-files)

Explanation: An assemblage of several different logger files of one flight is only possible as long as they have all been logged with the same device and each of them is valid on its own.

There are different possibilities to merging files.

a) All files are opened with an editor and put together via copy and paste.

b) Using Windows the command window will work as follows:
copy file1.igc + file2.igc destination file.igc (or additional files if necessary).
c) With Linux and Mac it will work equally:
cat file1.igc file2.igc > destination file.igc (or additional files if necessary).
Changes can only be executed during the time window of 48 hours after landing, respectively before the registration deadline for league flights, which ends at 08:00 am UTC the next day.

9. Exchanging of logger files (IGC-files)

Explanation: Flights may be exchanged as follows:

a) Please click „edit flight“ in the flight information window, replace the file with a different one and hit „save“.
b) Cancel the flight and upload a different file.
Changes can only be executed during a time window of 48 hours after landing, respectively before the registration deadline for league flights, which ends at 08:00 am UTC the next day.

10. Cancelling of flights

Explanation: You may only cancel a flight during the registration window (48 hours after landing).

Please click „edit flight“ in the flight information window, put a checkmark at "cancel flight" and hit "save".

11. OLC’s server did not accurately identify the correct beginning and/or end of the unpowered flight, what can I do about that?

Explanation: Please click “edit flight“ in the flight information window, correct beginning and/or end of the unpowered flight manually, click “reload“ and finally hit „save“.

Changes can only be executed during a time window of 48 hours after landing, respectively before the registration deadline for league flights, which ends at 08:00 am UTC the next day.

12. My takeoff location has not been recognized

Explanation: Please click “edit flight“ in the flight information window, chose the start point and hit "save".

Changes can only be executed during a time window of 48 hours after landing, respectively before the registration deadline for league flights, which ends at 08:00 am UTC the next day.

13. Change type of aircraft in flight declaration

Explanation: Please click “edit flight“ in the flight information window, change type of aircraft and then hit “save“.

You may also change your callsign and contest number in the same way.
Changes can only be executed during OLC’s time window (48 hours after landing).
For league flights the registration deadline is at 08:00 am UTC, the next day. If you change anything after that your flight will no longer score for the league.

14. Change club in flight declaration

Explanation: Before declaring the flight, please check your personal data and edit your club.

After declaring your flight the club may no longer be changed.

15. Add a copilot in flight declaration

Explanation Please click “edit flight“ in the flight information window, chose your copilot and hit "save".

Changes can only be executed during a time window of 48 hours after landing, respectively before the registration deadline for league flights, which is the next day at 08:00 am UTC.

Questions about scoring

Inquiries about OLC-scoring

Explanation: Unfortunately OLC does not support scoring inquiries.

Please ask a well versed club member or your soaring buddies. Almost any experienced OLC-participant should be able to help.

Questions system section

1. Delete participants’ data and/or flights

Explanation: Unfortunately it is impossible to delete accounts and/or flights.

You will find an explanation in the data privacy statement published on OLC’s website on May, 25.

However it is possible to deactivate your account. So you are amongst others protected against any third party trying to generate a new account under your name.
A deactivation of an account will not alter flights which have already been posted, and all published flights, including names and clubs, will be conserved - after all, a permanent publication of flights is the purpose of any declaration. That is why pilots are using OLC’s platform.
You may of course log in to your account and delete all data that you want to be erased (e.g. address, e-mail address, phone number) yourself (except for your name, date of birth, as this information is especially protected and may only be changed by OLC’s staff). What's more we will be happy to help change your account in a way so it is unusable for anybody else. After that re-using your account will only be possible if you decide to re-activate it. New flight declarations will no longer be possible.

2. Smiley is not displayed

Explanation: Solution: Please go to the menu and click „my settings“ below your user name, verify your banking information in the participant registration form and click "save".

If you have paid by credit card or Paypal before, please check the expiration date.

3. Trusted competitor - responsibilities and advantages

Lösung: A trusted competitor is an OLC contestant who may declare, edit or cancel other competitors’ flights.

To add a trusted competitor please click “my settings“ in the menu below your user name, write your buddies name into your participant registration form (see "trusted competitors"), click "add" and finally hit the "save" button.

You may also become a trusted competitor for another OLC-pilot yourself.

Service Area

1. Correction of destination coefficient

Formular

2. When I login I get a message that my account is not activated, but I did not receive an activation email.

Explanation: This message appears if the e-mail address has been changed in the personal data or if an e-mail address has been entered that does not exist.

Fill out the form and you will receive an e-mail and by clicking on the link contained in it you can register once. Then go to "my settings" and enter a valid e-mail address, then save, otherwise the mail with the one-time access will not reach you!

Formular

3. Forgotten Login/Passwort

Explanation: If you simply have forgotten your login/password and you are sure, your e-mail address is correct, just click Login and fill in the form.

You will receive an e-mail and via clicking the enclosed link you may carry out a one-time registration to generate a new password.

If you are not sure if your email address is correct, please fill out the form below.
You will then receive an e-mail. Please use the enclosed link to get to your user settings. You can update your information here.

Formular

4. Double registration of a participant

Formular

5. Change of name

Formular

6. Wrong date of birth

Formular

7. Creating a new club

Formular

8. Creating a new airfield (only for GLD)

Formular

9. Creating a new type of aircraft

Formular

Mailform

Bürklin
DG Flugzeugbau
binder
Segelflugschule Wasserkuppe
aerokurier
Fliegerstrom
TopMeteo
Peter H. Braasch
WINTER Instruments
Siebert
SCHEMPP-HIRTH Flugzeugbau GmbH
Deutscher Wetterdienst
Bitterwasser
Clouddancers
LANGE Aviation GmbH
Cobra Trailer
M+D Flugzeugbau
LXNAV
Rent a Glider
ILEC
Jonker Sailplanes
TQ Avionics
navITer
HPH
Tost
FLARM
IMI Gliding
FLIGHT TEAM
Air Avionics
Alexander Schleicher